We understand that privacy is crucial for you. Therefore, we take strict measures to ensure the confidentiality of all orders. All packages are sent discreetly, with no explicit markings or labels related to adult products to ensure absolute privacy.

Please don't worry about if people will know what you purchased. We take care of your privacy as 100% discreet. Each order will be shipped in plain packaging with no reference to anywhere or anything inside. No one knows what great babe you've bought.

We offer a 30-day return and refund policy. If you are unsatisfied with your order, please contact our Customer Service Department, and we will guide you through the return process and handle your refund. Please note that certain products may be restricted for health and safety reasons.

All our products go through quality control and safety testing to ensure they meet high-quality standards. We are committed to providing high-quality, safe adult products. If you have any concerns about product quality, we recommend contacting our Customer Service Department immediately.

E-mail: service@heartcaptor.com

We accept PayPal and credit cards as secure online payment methods to ensure the safety of your order payments.